In need of quality hosting? Sign up now!

HomeCustomer Support

Customer Support


Context Help

If you feel lost inside our web hosting Control Panel, the very first step you should take is to click the Help button, which is present on each and every page. A context menu will show up. It comprises detailed info about all the operations that you can perform on that particular page. Each pop-up window appears on the very same page so that you can swiftly return to your work.

Video Tutorials

We have an extensive array of educational videos demonstrating how to use our web hosting Control Panel. They're made for those of you who would like to see how things are getting done instead of just reading articles. In this way, anyone can swiftly find their way around our Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the answer you searching for, examine our extensive FAQ database, which comprises questions asked by actual customers and offers practical solutions. We periodically "revamp" our FAQ section with new entries in order to embrace all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't discover the answer you searching for in the FAQ database either, we have a fantastic team of support engineers available 24/7/365 and eager to help you with any problem. Each support ticket you open will be answered in less than sixty minutes (the average support ticket response time being only twenty minutes), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 227700

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com